19 Jan 2022
Agribank’s newly appointed Chief
Executive Officer, Dr Raphael Karuaihe, revealed his first 100 days plan at the helm of the Bank. Dr
Karuaihe made the revelation during his first staff address on Friday, 14
January 2022.
Before detailing his plan, Dr Karuaihe
noted that “I am cognisant of the harsh realities in our country, the extreme
drought, flood and other calamities hurting farmers, who are our
clients, and
therefore necessitating urgent and timely customer service.”
For this reason, Dr Karuaihe has
prioritised stakeholder engagements to be key during his first 100 days, as he wants to listen to
farmers, clients, the shareholder, and other key stakeholders to understand
their perspectives and expectations. “This will assist me in developing the
roadmap towards the fulfillment of the institutional mandate,” he said.
Improvement of operational efficiencies
is another area of focus, during the period. This is inclusive of cost
containment measures, and enhancement of customer service at the
Bank, ensuring that clients are served with excellence, since this has an
impact on Agribank as a brand. Dr Karuaihe further singled out the plan of building on
a good business model that is already established at the Bank, as another action item
during his first 100
days in office. On this area, he stated that, “I must say, I found a very
well-run institution, and there is no need for a crisis management, I will however
strive to
improve on what I found.”
The CEO also aims to promote research
and development in the Bank, to ensure that data on the Bank’s impact in the
country “is well analysed and dissected for efficient planning and execution
purposes,” he stated. Addressing key person’s risk and staff retention are also
other areas to occupy his time during the period, with the eye of ensuring
business continuity.
Lastly, according to Dr Karuaihe at the
end of his 100 days period in office, he will present a road map to the Board
of the Bank. This will detail his plan and vision for the Bank, during his
tenure as CEO.
Issued
by:
Fillemon Nangonya
Public Relations Officer
For
inquiries, kindly contact the Marketing and Communications Division
Tel.:
061 2074111
Email: info@agribank.com.na
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